Terms of service
FixFade is a small service with a simple deal: you pay once for credits, we restore your photos, and your photos remain yours. Here is that deal in writing.
01 · The serviceWhat FixFade does
FixFade uses online AI services to restore, colorize, enhance, touch up, and animate photographs you select on the website or in the iPhone app. By using the service you agree to these terms. If you are using FixFade for someone else - scanning the family albums for your parents, say - you agree on their behalf too.
02 · Credits & paymentOne-time purchases, no subscription
- Credits are one-time purchases added to one balance for all tools. The same FixFade account shares that balance between the website and app. There is no subscription and nothing renews.
- Credits never expire. The cost of the requested operation is shown before you start. Buying credits does not automatically start an edit.
- Credits are returned for confirmed failed operations. The amount charged for that operation is returned to your shared balance. A lost connection or an uncertain status does not by itself confirm failure. Processing or credit returns may remain pending while the operation is being resolved.
- Website payments are processed by Stripe and in-app payments by Apple, under the applicable payment provider’s terms. The final price is shown at checkout. We receive transaction information to verify and deliver credits, rather than your full card details.
- If a purchase is refunded or revoked, its credits may be removed. If those credits have already been used, future credits may first cover the resulting outstanding amount. An account deletion request is separate from a payment refund request.
The free tier exists so you can judge the results before paying. We may adjust its daily limits to keep it sustainable.
03 · Your photosYou keep the rights
You retain all rights to the photos you upload and to the restored results. You grant us only the narrow license needed to run the service: to store your images and instructions, send them to the AI and storage services used for the selected tool, and deliver the result. This includes our MediaRouter gateway and OpenRouter for image analysis used in animation and progress descriptions. The provider may vary by tool or fallback route; fal.ai is part of the processing and input-storage infrastructure. FixFade does not train its own models on your photos or use them in marketing without your permission. Processing can leave copies with service providers, whose retention and deletion processes may differ. The data we handle and how to request deletion are described in the privacy policy.
04 · Acceptable useThe obvious rules
- Only upload photos you have the right to use - your own, your family’s, or ones whose owner said yes.
- No unlawful content, no imagery that sexualizes minors, no content intended to harass, defraud, or impersonate.
- Don’t probe, overload, resell, or reverse-engineer the service.
We can refuse to process content and can suspend accounts that break these rules. If we terminate your account for a breach, unused credits from that account are forfeit; if we ever discontinue the service, we will refund unused credits.
05 · Honest limitsWhat AI restoration is
Restoration is a careful reconstruction, not a photograph of the past: the AI infers detail that the damage destroyed. Results are usually excellent and occasionally wrong about a face, a texture, or a color. The service is provided “as is,” and - keeping things proportionate for a small consumer product - our total liability to you is capped at the amount you paid us in the twelve months before the claim. Nothing here limits liability that the law does not allow us to limit. Keep your originals and save the results you want to retain. FixFade generates a separate result; the app’s local photo collection is not an online backup.
06 · HousekeepingGoverning law, changes, contact
These terms are governed by the laws of the jurisdiction in which FixFade’s operating entity is established, without regard to conflict-of-law rules. If we make material changes we will update the effective date above and notify signed-in customers by email. Questions, disputes, or refund requests: write to support@fixfade.com - we would much rather fix a problem than argue about it.
See also: Privacy policy